Reference

Terms That Govern Your 3wwxx Account

These terms set out what you agree to when you open and use a 3wwxx account — covering deposits via bKash, Nagad, or Rocket, game access, withdrawals, and account conduct. Access and eligibility depend on your local law and the regions where 3wwxx operates.

Account EligibilityWallet & Payment RulesWithdrawal ConditionsAccount ConductJurisdiction Notice
3wwxx Terms That Govern Your 3wwxx Account
TERMS CONTACT

Questions About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. For account-specific issues — such as a disputed transaction via Nagad or a withdrawal hold — include your registered mobile number when you write in.

Live Chat Reach us through the live chat widget in your account dashboard for real-time help with terms or account queries.
Email Support Send detailed terms or dispute queries to our support email. Include your account ID and the relevant transaction reference.
Help Centre Our help centre covers common terms questions — account limits, wallet rules, and what happens when a withdrawal is held for verification.
HOW WE OPERATE

How 3wwxx Handles Your Account and Data

We hold account data only as long as it is needed for the purposes described in these terms — transaction records, identity verification documents, and session logs. You can request a summary of the data we hold on your account by contacting support with your registered mobile number. Account security relies on the mobile OTP sent to your registered number each time you log in from a new device; if you change your number, update it in account settings before your next session.

Data Retention

We keep transaction and identity records for the period required by the jurisdiction in which we operate. You may request deletion of non-essential data via support.

Account Security

Login is protected by OTP to your registered mobile number. Never share your OTP. Report any unauthorised access to support immediately so we can lock the account.

Wallet Verification

Withdrawals to bKash, Nagad, or Rocket require that the wallet name matches the verified name on your 3wwxx account. Mismatches delay processing until resolved.

Terms Updates

When these terms change, we notify you via the email or mobile number on your account. The updated version takes effect on the date shown at the top of the terms page.

Common Questions on These Terms

Below are the questions we hear most often about account terms, eligibility, and what happens when something goes wrong. If your question is not here, live chat is the quickest path to an answer.

Eligibility depends on your local law and the regions where 3wwxx is authorised to operate. You must meet the minimum age requirement in your jurisdiction and not be excluded by any applicable regulation.

No. These terms permit one account per person. Duplicate accounts are a breach and may result in both accounts being suspended and any pending withdrawals being held pending review.

Use the account recovery flow on the login page. An OTP is sent to your registered mobile number. If your number has changed, contact support with your identity documents to regain access.

Withdrawals are held when identity verification is incomplete or when the wallet name on your bKash, Nagad, or Rocket account does not match your verified account name. Complete verification in account settings to release the hold.

Contact support via live chat or email with your registered mobile number and account ID. We will provide a summary of the data we hold within the timeframe required by the applicable jurisdiction.

Contact support immediately through live chat so we can lock the account. Change your registered mobile number and password as soon as access is restored and you have confirmed your identity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.